Selected news and stories of recent accomplishments which inspire us to better serve our customers.
Novus Technology Partners (NTP), an 8(a) SBA approved Joint Venture (JV) between ServBeyond Solutions LLC and Scope Infotech, Inc. is honored to have been selected by CMS to provide administration and operations and maintenance (O&M) of the SharePoint platform and the CMS Agency Project Management System (CAPMS).
For over four (4) years, ServBeyond proudly held the CMS Enterprise SharePoint Support (ESS) contract as a subcontractor and has now won the recompeted contract (CMS SharePoint) as a prime contractor through NTP. As we did on the original contract, ServBeyond will continue to manage both SharePoint Online (SPO) and SharePoint On-Prem instances with MS Project Server. The CMS Enterprise SharePoint solution is the largest SharePoint instance in the U.S. federal government—spanning over 100 site collections, more than 1,000 project sites, and over 10 terabytes of data securely hosted in the Microsoft Azure for Government (MAG) Cloud.
NTP is deeply committed to delivering exceptional Tier 1-3 support by leveraging state-of-the-art ServiceNow dashboards to ensure real-time monitoring, precise SLA tracking, and proactive incident management. We look forward to enhancing service quality and streamlining processes through data-driven insights, robust knowledge management, and dedicated end-user training and governance. This opportunity not only reinforces our commitment to excellence and innovation but also allows us to contribute meaningfully to the largest SharePoint instance in the U.S. federal government, supporting over 8,000 CMS end users with reliability and excellence