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Our teams use industry best practices to ensure proper checks and balances are instituted so that we deliver the desired program outcomes while ensuring program integrity. 

Federal Past Performance


  • CMS/CCIIO User Support and System Development for Exchange Collaboration (USSDECT)

  • CMS/OIT Enterprise SharePoint Support (ESS)

  • CMS/CCSQ Health Care Quality Information Systems (HCQIS)

  • CMS/FMSG Independent Verification & Validation

State Past Performance


  • Maryland Department of Transportation (MDOT) – Network Managed Services III (NMS III) 

  • Maryland Health Services Cost Review Commission (HSCRC) - Multi-Payer Claims Analytic Tool (MCAT) Development and Implementation

For each Digital Service we provide, our teams use Program Management, Service Management and Quality Management best practices using leading industry frameworks such as CMMI, ITIL, Agile and SAFe. The disciplined use of these best practices frameworks ensures consistency, accountability and predictability in the delivery of complex functionality in a multi-vendor, multi-stakeholder environment. 

Our senior PMs evangelize Agile transformation and DevOps adoption for delivering our Digital Services. We have extensive experience in institutionalizing project management processes leveraging PMBOK and setting up Distributed Agile organization and processes using SAFe.


Highlighted Past Performance:


The ServBeyond team provides design, development, enterprise administration and management of Microsoft SharePoint/Project Server and its features to all Centers for Medicare & Medicaid Services (CMS) components to meet their business needs. The additional services we provide include help desk support, governance, and operations and maintenance (O&M) of all development projects. 

SharePoint is the standard enterprise collaboration tool and information repository for CMS. ServBeyond team members support CMS’ objective to use the SharePoint platform to operate as a seamless organization through the adoption of best practices that maximize Agency-wide effectiveness and promote efficiencies.