The ServBeyond team has provided operations support and management of IT infrastructure and cloud services for several government programs.
CMS/CCIIO Data Services Hub (DSH)
Maryland Transportation Authority (MDTA) – Information Technology Systems Operations, Maintenance and Support
Maryland Department of Transportation (MDOT) – Network Managed Services III (NMS III)
ServBeyond team has achieved significant enhancements to operations, security and service performance for our customers, delivered through efficient Information Technology Infrastructure Library (ITIL) best practices and International Organization for Standardization (ISO)/International Electrotechnical Commission (IEC) 20000-1:2011 certified processes.
Highlighted Past Performance:
IT Systems Operations, Maintenance, and Support for Maryland Transportation Authority (MDTA)
The ServBeyond team provides Service Desk and Desktop/Field Support, Data Center and Technical Systems Support, Cybersecurity Support, Network Support and Enterprise Architecture Support services for MDTA operations for eight (8) toll facilities, two (2) turnpikes, two (2) tunnels and four (4) bridges – to keep traffic moving in Maryland.
Our team members play a leadership role in identifying opportunities to improve operations and security for MDTA, by staying current with new technologies and leading continuous improvement efforts while maintaining a respectful, reliable and consistent interaction with stakeholders.